Frequently Asked Questions

Q. Why join HATCH?

Surround yourself by people who’ve ‘been there’.   The Blackbaud offices are bursting with former not for profit executives, fundraisers and marketers, with many staff currently serving on not for profit boards.

As a HATCH participant you essentially benefit from 30 hours of free professional consulting, tailored to your unique situation and needs.

So the question is really, Why wouldn’t you join HATCH?

Q. Am I eligible?

Hatch is a manifestation of Blackbaud’s mission to ‘power the passions’ of the social good community.

So, if you’re a registered charity with an income of less than $2 million….and an insatiable drive to create lasting change in the world, we want to hear from you!

Q. Does my organisation need to have DGR ( Deductible Gift Recipient) Status or Charitable Status to be eligible to apply?

Blackbaud prefers that an organisation has DGR Status, however we are also giving organisations with Charitable Status the opportunity to apply to be part of the program.

Q. Who else is participating & what are their reasons?

HATCH is currently being piloted by Studio Artes, a charity that provides creative activities for people living with disability.

Executive Director, Jem Muharrem, says that despite being in operation for 16 years, Studio Artes is going through somewhat of a ‘rebirth’, driven largely by the introduction of NDIS.

“‘Like many charities, the NDIS will change everything that we do.  We need to start thinking about our projects from a customer service perspective, building better relationships and ‘selling ourselves’ through improved marketing” 

Muharrem believes the ‘headspace’ provided by Hatch, will have a big impact on their capabilities.

“We can be a little inward focused at time, so stepping away from the office and being mentored will help to broaden our horizons and be more strategic.”

Q. Who will support me?

Every fortnight you’ll have a one-on-one meeting with a senior Blackbaud employee, who will mentor you in their particular area of expertise.

These include a:

  • Executive Sponsor (your go-to person for the duration of HATCH)
  • Fundraising Mentor
  • Marketing Mentor
  • Peer-to-Peer Mentor
  • Outcomes Mentor

Your Mentors may also decide to invite other staff members to support you, if they have a specific skill that may benefit you e.g. Social Media, Website, Accounting etc.

Q. What kind of training will I get?

In addition to your fortnightly Mentor Meetings, you’ll have access to Blackbaud’s favourite learning resources.   In this comprehensive Self-Study library you’ll find case studies and best practice from other small charities, a selection of fantastic white papers, blogs and webinars along with practical  training for the eTapestry fundraising system.

They have all been selected to help you become the best you can possibly be, so please make use of them.

Q. Tell me about the free technology!

eTapestry is the fundraising CRM for charities that want to grow!

On average, not for profits achieve more than $30,000 in extra fundraising revenue in the first year of using eTapestry & continue to grow the longer they stay customers.

everydayhero is a leading Peer to Peer technology that integrates with eTapestry to give you a seamless picture of your supporters.

Start getting to know your donors beyond their basic demographic info. View the detailed map of their lives: the things they do, the challenges they face and the ‘moments that matter’ for them and their personal fundraising journey.

Q. What happens after the 3 month incubation period?

After 12 weeks of intensive HATCH mentoring, you will be more than ready to fly.  But don’t worry, you won’t be left on your own.

You’ll still meet monthly with your executive sponsor for a further 9 months and will remain a lifetime member of the HATCH community – meaning you can continue to attend free training, events and webinars.

There’ll be regular networking opportunities to facilitate collaboration between HATCHlings and you might even be invited to speak at bbcon!